Специалист по работе с клиентами (Аэропорт, г. Уфа)

Описание

CV
First name: ReginaSurname: Shangareeva
Date of birth: 18.11.1989
Height/ Weight: 170/62, M (42-44)Street: Avrory 3/1Postal code: 453100City: UfaCountry : Bashkortostan, RussiaE-mail/ skype: reginastr@mail.ru , reginastr_521Telephone: +79196080155
Name of high school: Sterlitamak State Teachers Training College named after Zaynab BiishevaPeriod: 2006-2011Diploma: German and English teacher majoring in "Foreign language with additional specialty foreign language
Additional education: the non-state institution "Centre for additional education "EuroPortal"
Diploma: manager of tourism and hotel business
Languages: English, German
Work experience: Hotel guide Biblio Globus Greece April- October 2018, 2019
Meeting and escorting tourists and info- groups in the hotel and to the airport, making info-meetings in hotels, selling tour products, providing customers with a full service solution and if necessary the current problems.
Work experience: Receptionist at AZIMUT Hotel 2017
Meeting and accommodation of guests, service in the lobby bar
Work experience: Hotel guide at Biblio Globus April- October 2015/2016
hotel guide at Tez Tour Greece April - October 2013/2014
Meeting and escorting tourists and info- groups in the hotel and to the airport, making info-meetings in hotels, selling tour products, providing customers with a full service solution and if necessary the current problems.
Work experience: sales manager at sport club, November 2011 - July 2012
selling membership cards, counseling clients on general issues, the presentation of the club, work with incoming calls.
Other skills and occupations: experience work with people,work with VIP clients, sales experience, knowledge of foreign languages, experience of computing: MS Office (Word, Excel), Power Point, Internet Explorer. Additional: driving license A, B
Personal qualities: seriousness, responsibility, communicative, listening skills, stability to stress, organized, sense of duty, easy learning, ability to work in team.
Hobbies: travelling, swimming, dancing